PCLZIP_ERR_MISSING_FILE Error when doing backups

PCLZIP_ERR_MISSING_FILE Error when doing backups

by Steven Machonis -
Number of replies: 3
We recently upgraded from 1.5.3 to 1.7 to fix some problems we were having from our previous upgrade. Everything is working fine again, except our backups don't work.

When we try and do a backup of a course, we get this error:

PCLZIP_ERR_MISSING_FILE (-4) : File '/moodledata/temp/backup/1164825320/course_files' does not exists

When I look in the moodledata folder, everything is there, but it doesn't create the zip file, which essentially makes it useless. Attached is a screenshot of the error. I don't think it's a file size thing, the course_files folder is 6.24MB, but we have a 8MB upload limit, but that shouldn't matter in this case.

Any ideas? thanks!

Attachment moodlebackuperror.gif
Average of ratings: -
In reply to Steven Machonis

Re: PCLZIP_ERR_MISSING_FILE Error when doing backups

by Duarte Silvestre -

I have the same problem...

For me the Moodle backup is a nightmare: I jump from an error to another....

In reply to Duarte Silvestre

Re: PCLZIP_ERR_MISSING_FILE Error when doing backups

by Duarte Silvestre -

I felt this problem in the following Moodle versions:

- Moodle 1.7 beta

- Moodle 1.7+ latest branch (when upgraded from Moodle 1.7 beta)


Today I setup a fresh Moodle 1.7+ installation and the problem still continue.

In the Moodle 1.6.3 - Works Fine.

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I tried this with Moodle 1.6.3 and 1.7 without system paths to zip and unzip.

If I set the system paths I have a new problem:

http://tracker.moodle.org/browse/MDL-7829

Then, is not possible for me to do backups in Moodle 1.7, with or without system paths...