I am sending out a plea for help. I teach middle years courses and have set up an amazing moodle site for my students for assignment submission and community based activities. The students were able to sign up for an account and use the site concurrently without any problems on the first day. Over 75% of the students used the site that night for homework! They are hooked on having an "online class community" to provide a framework for them (due dates, grades, feedback etc.)
Today after adding a few more resources and assignments, we went to the computer lab and the server gave the following error message:
Error: Database connection failed.
It is possible that the database is overloaded or otherwise not running properly.
The site administrator should also check that the database details have been correctly specified in config.php
The site stayed down for about 20 minutes (even when nobody was using it). Later on in the day, just to test it again, I had 10 students log in and it worked fine. When the number got up to 15, it crashed for everyone and the error message came back.
-Is it unreasonable to expect from a hosting account to be able to run 30 concurrent users? I pay 17.95 US/month
-Can my hosting account fix this by increasing concurrent users or is it the nature of the server (server is too slow period).
-Can anyone recommend a good hosting provider for moodle sites, preferrably with multiple domain capability because I have set up sites for some of my fellow teachers.
It was doing all I had hoped until this problem... If I have to move the site, I hope that it is not too hard to do that.
Thank you in advance for your help.