Site Backup always fails

Site Backup always fails

by Rick Phillips -
Number of replies: 5
Our site backup always fails - see the progress info below.  I have checked directory permissions and there does not seem to be a problems anywhere within the site.  While the matter is non-urgent because I use mysql dump (for safety) and also copy the whole directory to another location in the early hours of the morning, I would like to have an answer.  When my teachers try to backup an individual course to transfer it elsewhere, they receive the identical message.   Our version is 1.5.3+.  NOTE: In the settings below, we select "All" not "Course" for Users.

Thanks
Rick Phillips

SETTINGS

Include:All/None All/None
  Assignments  
  Chats  
  Choices  
  Forums  
  Glossaries  
  Journals  
  Labels  
  Lessons  
  Quizzes  
  Resources  
  SCORMs  
  Surveys  
  Workshops  
  Hot Potatoes Quizzes  
  Wikis  
  dfwikis  
  Questionnaires  
Metacourse: No Yes
Users: All Course None
Logs: No Yes
User Files: No Yes
Course files: No Yes
Messages: No Yes



PROGRESS MESSAGES -
Name:backup-ndshs-20060517-1752.zip
  • Creating temporary structures
  • Deleting old data
  • Creating XML file
    • Writing header
    • Writing general info
    • Writing course data
    • Writing users info. . . . . . . . . . . . . . . . . . . .
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    • Writing messages info. . . . . . . . . . . . . . . . . . . .
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    • Writing categories and questions
    • Writing scales info
    • Writing groups info
    • Writing events info
    • Writing gradebook info
    • Writing modules info
      • Assignments
      • Chats
      • Choices
      • Forums
      • Glossaries
      • Journals
      • Labels
      • Lessons
      • Quizzes
      • Resources
      • SCORMs
      • Surveys
      • Workshops
      • Hot Potatoes Quizzes
      • Wikis
      • dfwikis
      • Questionnaires
  • Copying user files
  • Copying course files
  • Zipping backup
  • Copying zip file
An error occurred while copying the zip file to the course directory


The backup did not complete successfully


Average of ratings: -
In reply to Rick Phillips

Re: Site Backup always fails

by Paolo Oprandi -
Hi Rick,
If the error message is anything to go by (and sometimes it isn't) it looks like the permissions on the directory aren't correct. Are all the folders in moodledata owned by the apache user or writable by all?
Paolo
p.s Did you really need to copy all those lines with ....................?
Average of ratings: -
In reply to Paolo Oprandi

Re: Site Backup always fails

by Rick Phillips -
Paolo,
Here is my directory listing showing that most of the folders are 755 and not 777.  I believed that 755 would be sufficient as Apache (I thought) was effectively writing the files.  Are you saying I should set the whole moodledata directory to 777
Some of these folders are 777 and I don't know why they are different.

Sorry about the ....... but I left them there to show that the database backup was large but the process is not hanging in the creation - only at the write.

Thanks

[root@server rick]# ll -a /var/www/html/moodledata
total 324
drwxr-xr-x    72 apache apache  4096 May 16 08:34 ./
drwxr-xr-x    18 apache apache  4096 May 11 10:03 ../
drwxr-xr-x     4 apache apache  4096 May  8 18:06 1/
drwxr-xr-x     3 apache apache  4096 Nov 21 08:18 10/
drwxr-xr-x     2 apache apache  4096 Mar  6 12:07 100/
drwxr-xr-x     4 apache apache  4096 May 15 13:19 101/
drwxr-xr-x     2 apache apache  4096 Mar 30 17:10 106/
drwxr-xr-x     2 apache apache  4096 May  9 08:51 107/
drwxr-xr-x     4 apache apache  4096 May 16 11:54 108/
drwxr-xr-x     2 apache apache  4096 Apr 17 22:03 109/
drwxr-xr-x     2 apache apache  4096 Mar 31 11:36 110/
drwxr-xr-x     3 apache apache  4096 Apr  9 23:26 111/
drwxr-xr-x     2 apache apache  4096 May 16 11:58 112/
drwxr-xr-x     2 apache apache  4096 May 16 09:23 113/
drwxrwxrwx     3 apache apache  4096 May 13 15:39 115/
drwxrwxrwx     2 apache apache  4096 May 14 07:15 117/
drwxrwxrwx     2 apache apache  4096 May  8 15:59 119/
drwxrwxrwx     2 apache apache  4096 May  9 12:55 120/
drwxrwxrwx     2 apache apache  4096 May  5 09:41 124/
drwxrwxrwx     2 apache apache  4096 May  9 13:06 127/
drwxrwxrwx     2 apache apache  4096 May 12 11:54 129/
drwxr-xr-x     3 apache apache  4096 Nov  3  2005 13/
drwxrwxrwx     2 apache apache  4096 May 16 08:34 130/
drwxr-xr-x     3 apache apache  4096 Nov  3  2005 14/
drwxr-xr-x     3 apache apache  4096 Nov  3  2005 17/
drwxr-xr-x     3 apache apache  4096 Nov  3  2005 18/
drwxr-xr-x    14 apache apache  4096 Apr 26 21:18 19/
drwxr-xr-x     3 apache apache  4096 Nov  3  2005 2/
drwxr-xr-x     3 apache apache  4096 Nov  3  2005 20/
drwxr-xr-x     4 apache apache  4096 Mar  1 10:46 21/
drwxr-xr-x     3 apache apache  4096 May  8 09:48 22/
drwxr-xr-x     4 apache apache  4096 May 17 13:50 23/
drwxr-xr-x     3 apache apache  4096 Nov  3  2005 25/
drwxr-xr-x     3 apache apache  4096 Nov  3  2005 28/
drwxr-xr-x     3 apache apache  4096 Dec  9 09:17 29/
drwxr-xr-x     3 apache apache  4096 Nov  9  2005 32/
drwxr-xr-x     3 apache apache  4096 Nov  7  2005 33/
drwxr-xr-x     3 apache apache  4096 Nov  3  2005 35/
drwxr-xr-x     5 apache apache  4096 Apr  6 09:47 37/
drwxr-xr-x     4 apache apache  4096 Nov  3  2005 38/
drwxr-xr-x     4 apache apache  4096 May  5 11:32 4/
drwxrwxrwx     3 apache apache  4096 May  8 14:54 43/
drwxr-xr-x     2 apache apache  4096 Nov  3  2005 44/
drwxr-xr-x     2 apache apache  4096 Mar  8 12:21 45/
drwxr-xr-x     2 apache apache  4096 Mar 21 11:19 50/
drwxr-xr-x     5 apache apache  4096 May 15 21:16 52/
drwxr-xr-x     2 apache apache  4096 Nov  3  2005 53/
drwxr-xr-x     3 apache apache  4096 May 17 13:51 54/
drwxr-xr-x     2 apache apache  4096 Nov  3  2005 61/
drwxr-xr-x     2 apache apache  4096 Feb 22 10:37 63/
drwxr-xr-x     4 apache apache  4096 Mar  8 14:44 64/
drwxr-xr-x     7 apache apache  4096 Dec  9 09:14 67/
drwxr-xr-x     3 apache apache  4096 Nov 17 21:18 69/
drwxr-xr-x     3 apache apache  4096 May  9 11:30 70/
drwxr-xr-x     7 apache apache  4096 May 11 15:12 71/
drwxr-xr-x     3 apache apache  4096 Jan 24 14:57 72/
drwxr-xr-x     5 apache apache  4096 Apr 20 16:22 78/
drwxr-xr-x     2 apache apache  4096 Dec  8 10:15 79/
drwxr-xr-x     2 apache apache  4096 Dec  8 09:43 80/
drwxr-xr-x     2 apache apache  4096 Dec  9 09:16 81/
drwxr-xr-x     3 apache apache  4096 May  8 09:46 84/
drwxr-xr-x     3 apache apache  4096 Jan 27 15:00 87/
drwxr-xr-x    11 apache apache  4096 Feb 22 13:00 90/
drwxr-xr-x     2 apache apache  4096 May  8 15:51 91/
drwxrwxrwx     2 apache apache  4096 May  8 16:25 92/
drwxrwxrwx     3 apache apache  4096 Apr 26 19:33 97/
drwxr-xr-x     2 apache apache  4096 Mar  1 10:54 99/
drwxr-xr-x     2 apache apache  4096 Jan 24 08:50 cache/
-rwxr-xr-x     1 apache apache    51 Sep 27  2005 .directory*
drwxr-xr-x     6 apache apache  4096 Mar  2 08:18 groups/
-rwxr-xr-x     1 apache apache    15 Jul 11  2005 .htaccess*
drwxr-xr-x     2 apache apache 16384 May 17 19:12 sessions/
drwxr-xr-x     3 apache apache  4096 Nov  3  2005 temp/
drwxr-xr-x  1444 apache apache 20480 May 17 12:12 users/
Average of ratings: -
In reply to Rick Phillips

Re: Site Backup always fails

by Paolo Oprandi -
No, looks absolutely fine - Sorry, red herring!
given that the folders are owned by apache, group and other don't even need read access (700).
Good luck in your search.
Paolo
Average of ratings: -
In reply to Paolo Oprandi

Re: Site Backup always fails

by Rick Phillips -
Have solved this problem.  I had entered pathways to gzip and gunzip (correctly - I checked) but Moodle didn't like this for some reason.  When the paths to the two programs were removed, everything performed as it should.  I am running a Linux box and this was recommended so why did it fail I wonder?
Average of ratings: -
In reply to Rick Phillips

Re: Site Backup always fails

by Wen Hao Chuang -
Hi Rick, just curious, how many courses do you have to backup for your site backup, what kind of specification of hardware you have for your linux box (and which Linux distribution you are using), and, finally but most importantly, how long does it take for the site backup to complete?? I would like to compare with our setting as currently the backup/restore does not really work for us.. Thanks!
Average of ratings: -