One of my students is intermittently having difficulties accessing a course page. She will try repeatedly but the page does not load. In between her attempts at the course page, she will gain access to other pages in the course. The odd thing is that Moodle logs record her as having accessed the course page, but my server is logging nothing for these attempts at accessing the page in the recent activity log, and nothing in the errors log either. The server is recording her successful accesses to pages. No other students have reported this problem. What could it be?
In reply to N Hansen
Re: Student Having Odd Problem with Course Page Access
by Visvanath Ratnaweera -
Isn't this something for "General problems"?
I've got more information to add about this. It happened to me too now twice. I get nothing but a white page when I try to access a main course page. When I look at the page source for this blank page, I get this:
<meta http-equiv="refresh" content="0; url=http://www.glyphdoctors.com/login/index.php" /><script type="text/javascript">
<!--
location.replace('http://www.glyphdoctors.com/login/index.php');
//-->
</script>
<meta http-equiv="refresh" content="0; url=http://www.glyphdoctors.com/login/index.php" /><script type="text/javascript">
<!--
location.replace('http://www.glyphdoctors.com/login/index.php');
//-->
</script>
N,
This sounds similar to a problem one of my students had last year. Turned out she thought it would be funny to say she was from Switzerland (or some other country--don't remember), but her timezone was set for her real location in the States. I can't remember if it automatically reset when I fixed this in her profile, or if the site admin had to do something about it. In any case, that might be one thing to check--does her timezone and country of origin match?
Good luck,
Lesli
This sounds similar to a problem one of my students had last year. Turned out she thought it would be funny to say she was from Switzerland (or some other country--don't remember), but her timezone was set for her real location in the States. I can't remember if it automatically reset when I fixed this in her profile, or if the site admin had to do something about it. In any case, that might be one thing to check--does her timezone and country of origin match?
Good luck,
Lesli
I had a similar problem as a student using Moodle for my course. It turned out to be a security setting and also my Norton Antivirus/Firewall program. Once I changed to Nod32 & Spysweeper everything was fine.
Well, BT Internet advised my student to delete Firefox and everything associated with it and to reinstall it, and the problem has now gone away.
Glad you found a fix, at least. Sorry our answers didn't point you in the right direction, but at least your question taught me some new things to check if this ever happens to me again.