Moodle Version: 4.0.2
Server: Windows Server
Installation: This version of Moodle was installed vanilla from Moodle.org. Aside from a few custom plugins (such as advanced reporting) and settings configuration (such as LDAP setup), the installation is being used OOB.
My users are having an issue with copying courses. When they try, it just gets stuck with the current operation as "backup" and status as "process pending".
This guide (https://docs.moodle.org/402/en/Course_copy) says to check that cron is running and that a scheduled task known as asynchronous_copy_task is enabled.
1. Cron
I verified that cron is running.
2. Asynchronous_copy_task
I checked Site Administration > Server > Tasks > Scheduled Tasks, but this option isn't even available in the list. I searched for just "copy" and just "async" and both return zero results.
I'm at a complete loss. Any assistance would be appreciated.
Truth in response ... don't run Windows, but .....
The link https://docs.moodle.org/402/en/Course_copy
is for version 4.2 of Moodle ... not 4.0.
Your 4.0 version is: https://docs.moodle.org/400/en/Course_copy
Check out:
https://docs.moodle.org/400/en/Course_copy#Troubleshooting
is for version 4.2 of Moodle ... not 4.0.
Your 4.0 version is: https://docs.moodle.org/400/en/Course_copy
Check out:
https://docs.moodle.org/400/en/Course_copy#Troubleshooting
there's a link to a tracker posting. 
Set path to php-cli in paths. Setting that then in task list, there should be a run now button to run task individually.
In Site Admin Server Task Task Processing
Read comments and consider bumping settings upwards
In Site Admin Server Task Task Processing
Read comments and consider bumping settings upwards
And ... moodle 'marches forward' ... frequently ... 4.0 is now 4.0.8+ (Build: 20230504).
And ... considering upgrading to 4.1.highest as that is a long term support version.
'SoS', Ken
Thanks for the reply! I incorrectly assumed that "402" meant "4.0.2".
I'll take a look through all of the items you mentioned, and hopefully I'll find my answer.
Unfortunately, I didn't get to decide what platform to install on, so I'm stuck with Windows. I have other Moodle projects that are all on Linux.
Also, I will absolutely be upgrading to the latest as soon as I get funding to do so from my company. It's on my backlog list. If this is an ongoing issue in my version, I may be able to ask for a higher priority to upgrade.
Thanks again for the direction!
I'll take a look through all of the items you mentioned, and hopefully I'll find my answer.
Unfortunately, I didn't get to decide what platform to install on, so I'm stuck with Windows. I have other Moodle projects that are all on Linux.
Also, I will absolutely be upgrading to the latest as soon as I get funding to do so from my company. It's on my backlog list. If this is an ongoing issue in my version, I may be able to ask for a higher priority to upgrade.
Thanks again for the direction!