Continuously coming session timeout popup after 1 minute

Continuously coming session timeout popup after 1 minute

by Sunny Adhatrao -
Number of replies: 7

Hi,

I have installed Moodle 3.11, I have set time out in session handling has 10 minutes, but then too timeout popup comes in every 1 minute.



Average of ratings: -
In reply to Sunny Adhatrao

Re: Continuously coming session timeout popup after 1 minute

by Howard Miller -
Picture of Core developers Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers
10 minutes is incredibly short. Do you really mean 10 minutes?
In reply to Howard Miller

Re: Continuously coming session timeout popup after 1 minute

by Sunny Adhatrao -
Yes. Actually, as per the security test team, we need 5 minutes. A few days ago I upgraded the Moodle version from 3.8 to 3.11 I was testing for the same.
Once I logged in to the application immediately I get a session time-out popup.
In reply to Sunny Adhatrao

Re: Continuously coming session timeout popup after 1 minute

by Randy Thornton -
Picture of Documentation writers
What happens if you adjust the timeout warning time or remove it altogether?
In reply to Randy Thornton

Re: Continuously coming session timeout popup after 1 minute

by Sunny Adhatrao -
when I remove it together and saved the page, I am getting auto(default) digits in that text box. And now the popup is not coming continuously, but when I am updating the time from 8 hours to 5 minutes then the popup is continuously coming after 1 minute. 


In reply to Sunny Adhatrao

Re: Continuously coming session timeout popup after 1 minute

by Howard Miller -
Picture of Core developers Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers
You realise that if somebody is typing into a form and they stop to think for a few minutes they will lose everything? I have 8 hours and we're thinking of making it longer (days).

My point is that probably nobody has ever tested it with these very low settings. 
Average of ratings: Useful (2)
In reply to Sunny Adhatrao

Ri: Continuously coming session timeout popup after 1 minute

by Evangelista della Ventura -
Hi, I have a similar problem. My timeout session is 2 hours, but when I log in with a Google Account in Oauth2, session logout appears after few minutes (10/15 mins) even if I'm using any site pages. Could you help me? Thanks a lot.
In reply to Evangelista della Ventura

Re: Ri: Continuously coming session timeout popup after 1 minute

by callum Wood -
I've been looking into this issue as well. 

Settings:
Timeout = 10 mins
Timeout Warning = 9 mins

Expected behaviour - session time out pop-up at 9 minutes of inactivity 

Actual behaviour - session time out pop-up at 1 minutes of inactivity

##########

Settings:
Timeout = 10 mins
Timeout Warning = 1 mins

Expected behaviour - session time out pop-up at 1 minutes of inactivity 

Actual behaviour - session time out pop-up at 9 minutes of inactivity

###########

It looks like the calculation is:
Timeout - Timeout Warning = Show timeout pop-up

Either the wording needs altering or the calculation needs updating as it's a bit misleading. 

Hope this helps someone!
Average of ratings: Useful (3)