Hello. I have some English language conversation classes set to allot self-enrolement. Default role for users is authenticated user and I have the ability to self enrol for this role activated. However some students are receiving an error of 'inactive' or 'not enabled'.
I have no idea why they are receiving this message and therefore some students are unable to sign up for conversation classes.
Can anyone point me in the right direction to try and problem solve this issue?