I have several faculty using Cengage's Mindtap external tool for Moodle.
We are able to get login passthrough and assignments on the Moodle page, but no grades to pass from Mindtap back to Moodle. I have confirmed through multiple help sessions with Cengage that the plugin is correctly installed and the tool is working as it's supposed to be set up within the course. The Cengage developer team send a message that it's a slash argument issue with our Moodle install (https://docs.moodle.org/311/en/Internet_Information_Services#Slasharguments).
We followed this: with no new results. I'm finding Cengage helpdesk unhelpful, and wonder if anyone here has had solution?
- IIS 7 should support relative path arguments by default. If it does not work try enabling the following in php.ini
- cgi.fix_pathinfo = 1
with no new results. I'm finding Cengage helpdesk unhelpful, and wonder if anyone here has had solution?
We are running 3.11.1
Thanks in advance for any suggestions!
Lisa