Change o365 name associated to account

Change o365 name associated to account

by Anastasia Leyva -
Number of replies: 0

Hi,

I have installed the local_o365 plugin and ran the user sync task. I am matching Azure usernames to moodle emails during the sync. Unfortunately, some accounts were updated after the sync and the email address changed. As a result, these Moodle accounts were matched to the wrong Microsoft 365 User.

How can I unsync these accounts and resync them now that the email address in the users Moodle profile has been corrected?

I can't see an option to do this. I am NOT using the Microsoft block so the individual user matching provided by the plugin is not useful in this case.

Any advise would be greatly appreciated as I currently have users unable to login because of this reason and I can't find a solution.


This user was matched to an incorrect Microsoft 365 username.

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