We are using moodle 3.9.2 Apache, mariadb with adaptable theme on centos. Recently we identified student has received email saying that she has submitted her assignment properly and there after she has received turnitin emails too. But when actually checked she has not even login to moodle on that date.
Logs in that perticular module and and site shows that she has not logged on that date .No activies available on top her name. but system generated email sent near to the assignment end time.
any idea where to check next???