Invalid course module ID

Invalid course module ID

by Gerben Visser -
Number of replies: 4

When I want to open my course on Moodlecloud I get this error saying "Invalid course module ID". 

Before it was just working fine and I have not made changes!

Average of ratings: -
In reply to Gerben Visser

Re: Invalid course module ID

by Kelly Howell -
Hi Gerben,

Sorry to hear your site is giving you an error.

Our Technical Team are looking at this right now. If you haven't already we suggest that you submit a support ticket in your Portal, so that we can contact you about it.

Thanks
Kelly
In reply to Kelly Howell

Re: Invalid course module ID

by Christine Scully -

Thanks Kelly,

Yes I have submitted a support request.  Thanks very much, I hope it is resolved quickly
Cheers
Christine

In reply to Christine Scully

Re: Invalid course module ID

by Kelly Howell -
Hi there,

Our Engineers are investigating reports of MoodleCloud users attempting to access courses receiving the 'Course ID Invalid' error and being unable to access that course.

Update 2021-09-08 15:30 GMT+0: Engineers have confirmed issues with some MoodleCloud sites in all regions related to https://tracker.moodle.org/browse/MDL-72402 and are investigating root cause.

You can check the status at any time here: https://status.moodlecloud.com/

Warm regards,
Kelly
In reply to Kelly Howell

Re: Invalid course module ID

by Gerben Visser -
Thank you Kelly for your reply and for investigating the issue. I have submitted a support ticket now (I was looking yesterday for how to do that and couldn't find it so easily. I found out now but where to submit the support ticket is not so obvious).