Students latest submitted assignments was not reflected in system

Students latest submitted assignments was not reflected in system

par Cheng Wen Lee,
Nombre de réponses : 3

Hi,

I am using Moodle 3.11.1 and recently we have a student uploaded her assignment in pdf format. 

All her logs shown her activity in the system but the submitted copies are only reflected on students' accounts but not reflected in the system that admin/teacher/manager can view. Hence, student has to submit the workpiece through email.

eg. student submitted for the first time on 15 June 2021. On 15th Aug 2021, she submits for the second time, and the teacher does not get notified and realizes this issue later on 31 Aug 2021. The student was asked to refresh and submit again on 30 August 2021 but the same result occurs(student view is the latest submission but from system the submission stop at 15 June 2021). 

what could be the possible issues and how to resolve it? Thank you

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En réponse à Cheng Wen Lee

Re: Students latest submitted assignments was not reflected in system

par Emma Richardson,
Avatar Documentation writers Avatar Particularly helpful Moodlers Avatar Plugin developers
Is this only happening for the single student? Did she actually submit or just upload the document?
Moyenne des évaluations  -
En réponse à Emma Richardson

Re: Students latest submitted assignments was not reflected in system

par Cheng Wen Lee,
Hi Emma，

She has actually uploaded and submit the copies and screenshots her Moodle views to us for both submissions on 15 August and 30 August but we didn't receive any updates on that from the system.

At the moment only 1 student has this issue but her account has no different from other students which i set up at the same period of time.

Kindly advise if any way to resolve this in the near future if we face the same.

Thank you.
Moyenne des évaluations  -
En réponse à Cheng Wen Lee

Re: Students latest submitted assignments was not reflected in system

par Emma Richardson,
Avatar Documentation writers Avatar Particularly helpful Moodlers Avatar Plugin developers
So the teacher cannot access them at all? Have you logged in as the student to actually see what is showing on her side - do not rely on screenshots, they can be manufactured...does the assignment allow for resubmissions?
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