When we go to mark the student's essay from a quiz, the answer formatting is not there. This is a problem, because some answers require formatting on a new line.
We haven't had any complaints from students about not being able to format their answer, but it's a problem for marking.
I have tried this on a "vanilla" Moodle, and it works fine. Is there an option somewhere I am missing? Is there something that could cause the student's answer to become unformatted?
We are using Moodle 3.9.6+
Many thanks for the help