Hi, first time directly asking for help in the forum although I´ve been managing our Moodle installation for a few years. Thanks in advance!
I´ve had this issue for a while now, but I was hoping that an upgrade (3.9+ to 3.11+) or a change of theme (we usually use Adaptable but the same problem occurs in Boost) might sort it - but unfortunately not!
When the Forgot Password link on the login page is clicked, it redirects back to the login page. The link used to work but our students started using Moodle a lot more in the past year and after some upgrades and various changes we realised that it no longer was. Some of the changes included creating a wordpress website on the same hosting server, upgrading to 3.9+, moving from http to https, switching themes, and installing quite a few third-party plugins.
Under Authentication settings, the Forgotten Password URL is set to default (blank) but I have tried linking to other pages to identify the issue and it seems that the link works ok with external links outside Moodle (for example, to pages on our website). I´ve tried clearing cache and checking cookies are allowed.
Possibly useful info: