We are having an issue with Cengage using LTI tools (External Tools).
The path that is having the problem shows the form of path
.../mod/lti/services.php/3969/lineitems?type_id=1369%27
If I try to open that path on my browser I get this JSON response...
{
"status": 400,
"reason": "No handler found for / text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9 ",
"request": {
"method": "GET",
"url": "/mod/lti/services.php/?file=/3969/lineitems&type_id=1369%27",
"accept": "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9",
"contentType": ""
}
}We are running Moodle 3.8 on IIS 8 on a Windows server. Our instructor has been working with Cengage and they report that our system is set up properly leaving us shrugging our shoulder as to what we need to do. I've done a lot of research, checked our Application log in the Windows Event Log and can't find any errors that were triggered by this.
I have done a deep search on Moodle forums regarding our problem with Cengage LTI and have found only one link that is anywhere remotely close to the problem we are having, but that topic was closed due to inactivity.
That forum post was this one: https://moodle.org/mod/forum/discuss.php?d=389826
I also cannot contact the user who posted it, oddly enough.
Does anyone have any clues what is prompting this error and possibly how to fix it?