Hi,
My Moodle page navigation stop working, I think it is PHP configuration issue, but I don't know know to fix it, please help.
We need a bit more information about your environment.
* What Moodle version?
* Are you self-hosting using your own server/VPS, or using web hosting?
* If self-hosting using your own server/VPS, what web server software are you using?
* What PHP version are you using?
* Did you recently make any changes, and if so, what were they?
* What Moodle version?
* Are you self-hosting using your own server/VPS, or using web hosting?
* If self-hosting using your own server/VPS, what web server software are you using?
* What PHP version are you using?
* Did you recently make any changes, and if so, what were they?
My Moodle is hosted on a VPS server with cPanel.
The only change I did recently is updating the server PHP version to 7.4, also changed the Moodle PHP version to 7.4. But I tried to change it back to 7.3, the error still happened.
Here is my Moodle environment report
Try this test. Does the file exist on your site or not?
Yes, they do.
You see the "XMPPHP is an elegant PHP library for XMPP" message? Then you've got files from previous Moodle versions mixed in with the Moodle 3.10 files. You need to make sure there are only Moodle 3.10 files in the source code folder, some of these can cause JavaScript errors. This reply says how to do this, basically follow the upgrade instructions.
I upgraded my Moodle with git, I just ran "git pull' command, is it the issue?
Basically I'd seen some sites with JavaScript errors because they had files from old Moodle versions present. But if you're using Git that's unlikely the be the cause as Git will add, update and remove the files as needed. Can you run git status and tell us what it says?
Other potential causes of JavaScript errors are:
- Additional HTML being used to add JavaScript. Have you got anything in the fields under Site administration ▸ Appearance ▸ Additional HTML?
- An incompatible theme or additional plugin being used. Which theme does the site use? What additional plugins are installed?
- Modifications made to Moodle source code files. Git would report this and git pull would fail to work if this was the case.
I don't have any additional html added, and my theme is Moove, I tried to switch back to the moodle default theme, still has this error.
Here is the git status output:
On branch MOODLE_310_STABLE
Your branch is up to date with 'origin/MOODLE_310_STABLE'.
Untracked files:
(use "git add ..." to include in what will be committed)
.htaccess
admin/cli/error_log
auth/mo_saml/
auth/moowoodle/
availability/condition/coursecompleted/
enrol/apply/
mod/customcert/
mod/hvp/
report/coursesize/
theme/moove/
nothing added to commit but untracked files present (use "git add" to track)
Here is the git status output:
On branch MOODLE_310_STABLE
Your branch is up to date with 'origin/MOODLE_310_STABLE'.
Untracked files:
(use "git add ..." to include in what will be committed)
.htaccess
admin/cli/error_log
auth/mo_saml/
auth/moowoodle/
availability/condition/coursecompleted/
enrol/apply/
mod/customcert/
mod/hvp/
report/coursesize/
theme/moove/
nothing added to commit but untracked files present (use "git add" to track)
I disabled the Cache Javascript option, and everything works fine now with PHP 7.4. I don't know why, and it is supposed to be enabled on production sites.
If you turn it back on and purge caches do the errors appear?
I am wrong, disabling the catch javascript did fix the navigation issue, but I can not edit activities, here is the error I got.
At the top of the output is:
Failed to load resource: the server responded with a status of 500 (Internal Server Error)
for the file yui_combo.php. If you switch to the Network tab in the browser's developer tools you should see the request for this URL, something like:
GET theme/yui_combo.php?3.17.2/event-mousewheel/event-mousewheel.js&3.17.2/event-resize/event-resize.js&…
presumably alongside a 500 Internal Server Error. Can you check the server error logs to see if there are any messages corresponding to the above GET request?
What should be returned is a normal JavaScript file, for example this is what's returned on the Moodle demo site.
Hi Leon,
I reset my server's php configuration, and everything working properly now. I don't know what's wrong with the previous configuration. I really appreciate your help with the troubleshooting, Thank you very much!
I reset my server's php configuration, and everything working properly now. I don't know what's wrong with the previous configuration. I really appreciate your help with the troubleshooting, Thank you very much!
No, it doesn't exist.