I bought the premium mobile app license but when I try to validate the website I get the following error: "We could not validate your site. Please try again.
1. Enter the tag in the HEAD of my website.
2. Try to validate the website again and it appears as registered.
3. My moodle site keeps appearing pending validation.
4. I cannot access purchased benefits.
5. I do not where get help for this issue
Please, would you mind tell me why this message it appears
Thanks for your help.