Hello,
I'm running 3.10+, version 2020110900.07.
One of my course instructors has students who are not receiving email. 12 out of 36 of them. Where would I begin troubleshooting this?
I have already verified that the cron is working and that the scheduled task for forum emailing is being run every minute. I am using SendGrid as my website's mail delivery service and it is not receiving the forum emails (ruling out the possibility that SendGrid is dropping the messages).
Thanks,
Prashad