Forum emails not being sent

Forum emails not being sent

by Prashad Wang -
Number of replies: 1

Hello,

I'm running 3.10+, version 2020110900.07.

One of my course instructors has students who are not receiving email. 12 out of 36 of them. Where would I begin troubleshooting this?

I have already verified that the cron is working and that the scheduled task for forum emailing is being run every minute. I am using SendGrid as my website's mail delivery service and it is not receiving the forum emails (ruling out the possibility that SendGrid is dropping the messages).

Thanks,
Prashad

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In reply to Prashad Wang

Re: Forum emails not being sent

by Ken Task -
Picture of Particularly helpful Moodlers

So moodle is config'd to use sendgrid ... is that SendGrid's API or a login/pass?    They recently did away with login/pass I think and you must use SendGrid's API smtp setup.

You might consider installing Postfix for localhost only and configure it for SendGrid:

https://sendgrid.com/docs/for-developers/sending-email/postfix/

localhost postfix is send only

You could also install alpine (text based cli MTA) on server and use it to test one of the addresses that are not getting messages.

'SoS', Ken


Average of ratings: Useful (1)