Hello Bradley!
I am not a moderator nor expert, just another site admin like you and by experience I know how frustrating it can get, when no one answer questions, but the support personnel are usually very busy. For question #1, I normally set the "Course Completion" rules to include the certificate. I noticed that even the restriction is set, the course isn't marked as completed if I don't set that. I am not sure if this shed light to your issue.
For question #2, I don't have any, sorry.
Cheers
I am not a moderator nor expert, just another site admin like you and by experience I know how frustrating it can get, when no one answer questions, but the support personnel are usually very busy. For question #1, I normally set the "Course Completion" rules to include the certificate. I noticed that even the restriction is set, the course isn't marked as completed if I don't set that. I am not sure if this shed light to your issue.
For question #2, I don't have any, sorry.
Cheers