Unable to add Compact Logo

Re: Unable to add Compact Logo

by Leon Stringer -
Number of replies: 2
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Is the site the one linked to in your profile? This looks like a Moodle 3.10 site with the Moove theme which has been upgraded using Softaculous. Softaculous is notorious for breaking sites on upgrade because it leaves behind the source code files that are removed between Moodle versions ("Do NOT copy new files over the old files"). The problem you've reported is exactly this kind of problem.

The fix is to ensure only the source code for the current Moodle version are present, try these steps.

In reply to Leon Stringer

Re: Unable to add Compact Logo

by Rob Nielson -
Thank you. That was definitely the issue. It's working now.

Oops. Spoke too soon. Now I'm getting an error - filetype cannot be accepted.

I've tried uploading it as a JPG and PNG (both which should work). I've also made sure it's similar in size as the one on my other moodle. 

Still no luck.
In reply to Rob Nielson

Re: Unable to add Compact Logo

by Rob Nielson -
Hmmm. I uploaded it into the Site Amin >> Appearance >> Logo area and that seemed to allow it to upload. Now just gotta figure out how to turn it on so I can see it. *grin* I'm sure I'll figure it out. Thank you!