Solving "Mail delivery failed" problem

Solving "Mail delivery failed" problem

by Lionel A. Richemond -
Number of replies: 3

Hi, and thanks for your time. I'm using Moodle 3.5.1+ with Fordson theme.

Problem:

The Mailer-Daemon is indicating me that the message could not be delivered to one or more of its
recipients. The specific recipient is "no@no.com"

What I tried:

I logged inside my site and there is no user with the address "no@no.com"

So my next step was to UPDATE the emails of all the rows from mdl_users which where deleted via the query "UPDATE `mdl_user` SET email = '' WHERE deleted = 1;"

What I think I can do now:

I think about deleting those rows, but I know this is not the correct way.

My question is:

Is there any other table from where the cron takes the email addresses?

Thank you very much for reading me and hopefully there is a way to learn how to solve this.
Lionel

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In reply to Lionel A. Richemond

Re: Solving "Mail delivery failed" problem

by Bret Miller -
Picture of Particularly helpful Moodlers
Look in Server Administration / Server / Email / Outgoing Mail Configuration. You probably need to configure it there.
In reply to Bret Miller

Re: Solving "Mail delivery failed" problem

by Lionel A. Richemond -
Hi Bret. It had nothing to do regarding it. Sorry the mail notification as lost.
For any user reading this and having the same problem, I did not figure it out yet, I'm thinking in deleting the users in the database.
In reply to Lionel A. Richemond

Re: Solving "Mail delivery failed" problem

by Lionel A. Richemond -
Is there any clue? I need to obliterate all registers related to "no@no.com" in moodle database but, I cannot find anyone. Maybe it's encrypted?

Can someone tell me who or where I can ask for help?