Somehow, for certain users, a standard PHP inquiry for $USER->profile["fieldname"] is returning blank instead of the actual value for that user. I'm a little lost as to where to begin trying to resolve this problem. Also, I should note that when I use the "Log in As" feature, all works correctly, as well as with a variety of test accounts. Am I missing something obvious?
If it matters, we are using 3.8.4.