Invalid H5P content URL message when trying to save

Invalid H5P content URL message when trying to save

by mickka mickka -
Number of replies: 6

Hello all, 

I've been trying to create H5P content on MoodleCloud for one of my classes but I started receiving Invalid H5P content URL messages for the activities I was trying to create, notably Fill in the Blank and Multiple Question Sets.

What can I do to resolve this problem?

Thanks in advance

mickka


Additional info: 

platform: iMac running macOS Catalina, MacBookPro both running macOS Catalina 10.15.7

browsers: 

Vivaldi 3.1.1929.45, 

Chrome Version 86.0.4240.193

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In reply to mickka mickka

Re: Invalid H5P content URL message when trying to save

by Mary Cooch -
Picture of Documentation writers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Testers Picture of Translators
Hello there. I am just moving your post to the MoodleCloud forum as I noticed someone else using MoodleCloud reported the same (I got the error too) Hopefully the MoodleCloud team will be along soon to give us an update.
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In reply to mickka mickka

Re: Invalid H5P content URL message when trying to save

by Kelly Howell -
Hi Mickka,
Sorry to hear that your H5P activity is not working as it should.
Our Technical Team are currently investigating this and will respond to your ticket when we know more.
Thanks Kelly
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In reply to mickka mickka

Re: Invalid H5P content URL message when trying to save

by Brenda Farrell -
Any news on this - I am having the same issue
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In reply to Brenda Farrell

Re: Invalid H5P content URL message when trying to save

by Kelly Howell -
Hi Brenda,
Thanks for letting us know.
We do have a bug report for this on https://status.moodlecloud.com/
We will update the Status Page once this issue has been resolved.
Thanks Kelly
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In reply to Kelly Howell

Re: Invalid H5P content URL message when trying to save

by Rehan Amjad -
I am having the same issue - is there any solution?
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In reply to Rehan Amjad

Re: Invalid H5P content URL message when trying to save

by Kelly Howell -
Hi Rehan,

This issue should have been resolved.

If you are still experiencing this issue with your site, please submit a support ticket from your Portal.

MoodleCloud support can then investigate further for you. Please provide as much information (including URL's and the activity types you are attempting to create).

Warm regards,
Kelly
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