When we open a word doc from the Display a directory resource the doc opens without a toolbar and students are finding it impossible to print. Is this a new thing (have just updated the site) or is there a setting I am missing?
The missing tool bar is not a new thing, it's just a "feature" of Internet Explorer. If you use an alternative browser, then the Word document will open in a new window with a toolbar. However, since many people use Internet Explorer, I sometimes add the following instructions to a directory summary:
To print a document, right click on the link, select "Open in a New Window" then select "File" and "Print".
An alternative would be to use the keyboard shortcut Ctrl+P.
Thanks Helen, Ctrl+P sounds nearly simple enough for our lot to master, not sure what I will do with our staff though