we have an environment where Moodle 3.8.2 is used and BBB 2.2.23 is installed on a separate ubuntu 16.04 server. We are using BBB plugin 2.3.4.
When we record a session it is taking more than 24 hours to appear in moodle. many recording made two days ago didn't show up yet
the processed files is empty /var/bigbluebutton/recording/process/presentation
the published files is empty /var/bigbluebutton/recording/publish/presentation/
they only show up in the playback /var/bigbluebutton/published/presentation
we run bbb-conf --check and bbb-conf --status and they showed nothing wrong