Moodle Mobile App Lag after Moodle site upgraded to 3.9

Moodle Mobile App Lag after Moodle site upgraded to 3.9

by Dr Ng Huey Zher -
Number of replies: 4

Hello, 

I have an issue with the Moodle Mobile App. 

Previously, the Moodle Mobile app has no issue when our Moodle Site is running on version 3.8  It was running well. No lag at all.

Once upgraded to 3.9 , the Moodle Mobile was so slow in accessing in all the pages e.g. dashboard, course page, calendar, messages etc. Our moodle site (3.9.2) is running fine with 7vCPU and 16GB RAM.

Our Moodle Mobile is on premium plan. 

Has anyone experience this? 

Please share if you have solve this occurrence. 

Many thanks


Average of ratings: -
In reply to Dr Ng Huey Zher

Re: Moodle Mobile App Lag after Moodle site upgraded to 3.9

by Juan Leyva -
Picture of Core developers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers
Hi,

there is a new setting in Moodle app > Disabled features for disabling "Text filtering" that should improve performance although some text filters like Mathjax will store working for your site (if you use them)

Regards, Juan
Average of ratings: -
In reply to Juan Leyva

Re: Moodle Mobile App Lag after Moodle site upgraded to 3.9

by Dr Ng Huey Zher -

Hi Juan, 

I have just updated the app.

Where is the disabled features for disabling Text Filtering is parked at?

Could not find it in the app setting > General.


Average of ratings: -
In reply to Dr Ng Huey Zher

Re: Moodle Mobile App Lag after Moodle site upgraded to 3.9

by Juan Leyva -
Picture of Core developers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers
Hi,
the new setting is available only from Moodle 3.9 onward (https://tracker.moodle.org/browse/MDL-68537)

As a workaround for previous version, you can lookfor/add in config_plugins Moodle table in database a new setting "tool_mobile_disabledfeatures" with the following value: CoreFilterDelegate

Regards, Juan
Average of ratings: -
In reply to Juan Leyva

Re: Moodle Mobile App Lag after Moodle site upgraded to 3.9

by Dr Ng Huey Zher -
Hello Juan,

To share and also with the others, unfortunately, the method did not work. Still lagging.
Average of ratings: -