Cannot read property 'processSectionDelay' of undefined

Cannot read property 'processSectionDelay' of undefined

by Sekar Govindaraj -
Number of replies: 5

Display the popup message Cannot read property 'processSectionDelay' of undefined. 

Please guide me how to solve the issues.

Average of ratings: -
In reply to Sekar Govindaraj

Re: Cannot read property 'processSectionDelay' of undefined

by Leon Stringer -
Picture of Core developers Picture of Particularly helpful Moodlers

What version of Moodle is this?

This problem may be caused by something affecting Moodle's JavaScript, e.g. an additional theme or plugin, code in Additional HTML, or files from an old Moodle version left behind after upgrade.

Enable debugging (Debug messages: DEVELOPER and Display debug messages: Yes, or set these in config.php) this should show more details with the error.

What theme are you using? If it's not Boost, try switching to Boost and see if the problem still occurs.

In reply to Leon Stringer

Re: Cannot read property 'processSectionDelay' of undefined

by Sekar Govindaraj -
We are using Moodle 3.9.1 version
Theme Lambda 3.9.
Additional HTML paste below the script
In reply to Sekar Govindaraj

Re: Cannot read property 'processSectionDelay' of undefined

by Leon Stringer -
Picture of Core developers Picture of Particularly helpful Moodlers

Try removing the Additional HTML (first take a copy of the setting as a backup) and see if this fixes the problem.

Try switching to Boost and see if this fixes the problem. If there is a problem with Lambda you will need to contact the vendor, there is little or no support for Lambda on these forums due to restrictions on its availability.

In reply to Sekar Govindaraj

Re: Cannot read property 'processSectionDelay' of undefined

by Susana L. -
I got this error after submitting a new path to filter_mathjaxloader on MathJax settings page.
In reply to Susana L.

Re: Cannot read property 'processSectionDelay' of undefined

by Susana L. -
More precisely after entering a path to MathJax v3.
Using a MathJax v2 (v2.7.8) path solved the issue...