Custom Cerificates bulk sending email

Custom Cerificates bulk sending email

by Laurence Tuck -
Number of replies: 1

Hi,

I have recently installed and setup a few custom certificates using the new custom certificate module.

Upon adding the new certificate to an existing course, I had selected "Email students Yes", but it seems that the certificate is being sent to all students, and me ("Others"), even students that completed the course years ago, when I click save.

The Options panel for "Email students, teachers or others" say "..when it becomes available" so one assumes this will only happen when the course has been completed by a user and not for all courses already completed.

Is this default functionality or in fact an error?

Surely all users that already have a certificate should not receive another?

Attachment Screenshot_2020-09-09 Editing Custom certificate.png
Average of ratings: Useful (1)
In reply to Laurence Tuck

Re: Custom Cerificates bulk sending email

by Zander Potgieter -


Yeah, same has happened to one of our clients when adding to a long-running course that had the old custom cert plugin. Wanting to move away from the old one, the new one was added and all the learners were emailed as soon as 'Email Students' were set to "Yes" and Save was clicked. Maybe an option to only email from the date the activity was added to the course onwards would be good?


PS. Seems related to: