Courses and course formats

In that case it could be anything pertaining to that account and thus a 95% chance its not to do with CT or Adaptable. The only way I'd be able to tell is to be able to inspect that page (with the web browser tools - F12) when the issue occurs. To be fair, this is really one-to-one support and I'd charge for my time. If you can prove that it is a fault in what I've written with steps to replicate then I'll fix it for no charge, otherwise there would be a fee.