Desktop app doesn't recognize my user

Desktop app doesn't recognize my user

by Juval Bechar -
Number of replies: 1
It seems like I can connect via the website, but not from the desktop or mobile app.
(Error user or password are invalid, but in my language)

Thanks for all the helpers~!
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In reply to Juval Bechar

Re: Desktop app doesn't recognize my user

by Brian Warling -
Hi Juval...

This sounds like the problem my institution had (has) with the Moodle desktop app. This forum thread details the problem:

https://moodle.org/mod/forum/discuss.php?d=373825

And the last post in the thread points to the updated FAQ:

https://docs.moodle.org/36/en/Moodle_app_FAQ#My_Moodle_site_uses_a_SSO_auth_method_.28Shibboleth.2C_CAS.2C_Google_OAuth.2C_etc.29_and_the_app_is_not_working

I hope this helps.... Brian
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