Software: Moodle Build version 3.6
Browser: Google Chrome 84.0.4147.89 (Official Build) (64-bit)
WIndows OS ver 10 Professional.
Dear Fellow Moodlers,
So I have uploaded a number of videos into Moodle, for my clinical software training deployment, which were made in Camtasia version 2019. The videos look great and in Camtasia the video playback with subtitles worked perfectly. I published the videos and then uploaded them into Moodle. However, when I play them back using the activity function, the subtitles refuse to appear when I attempt to activate the closed captioning function.
I desperately need to get this issue functionality working, as staff are unable to play videos in clinical areas with audio narratives on them. Closed Captioning / Subtitles would fix the problem.
Can anyone shed some light on what I might be doing wrong and help me fix this please?
Many thanks in advance.
Training & Development Manager
East Kent Hospitals University Foundation Trust.