Panopto Block error message (SOAP-ERROR)

Panopto Block error message (SOAP-ERROR)

by Martin Blackburn -
Number of replies: 0

Hi,

I used this article to install/configure the Panopto Block for Moodle (3.8.3) (https://support.panopto.com/s/article/moodle-installation-and-configuration-1)

Once done, I added the Panopto block to a course and used the "Provision Course" link.

Then I immediately receive an error message: Exception: SOAP-ERROR: Parsing WSDL: Couldn't load from... failed to load external entity.



Anyone has an idea of what could cause this error message and have a solution or know what should I check (config, logs, anything) to resolve this issue?

Thank you,


Moodle 3.8.3+ (Build: 20200602)

Panopto Blocks Release 2020072700


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