I've been running into an odd problem:
We have both staging and production Moodle servers. I had successfully integrated an external tool (edpuzzle) on our staging server, but the same content and config does not appear to work on the production servers. I have been trying to troubleshoot this issue with no luck. I've also recorded the behavior and uploaded it to YT. Link to clip below.
Can anybody provide any guidance? Thanks in advance.