Installation error

Installation error

by Avrila Klaus -
Number of replies: 1

Hello all!

I had used Moodle a while back but that project has had a period of inactivity. We're looking at getting it back going and for other reasons one step in that process is a server migration. I tried both the new host's automatic installer and manually uploading and extracting files for Moodle 3.9.1 -- either way all I can get from it is the least informative error message ever:

[an error occurred while processing this directive]

How do I troubleshoot this?

Thanks!

Average of ratings: -
In reply to Avrila Klaus

Re: Installation error

by Ken Task -
Picture of Particularly helpful Moodlers

Well, for one thing, you are not attempting a migration but new installs.

Not enough information ...

What operating system? (makes a difference in how to install)   Where hosted? (and how ... shared/dedicated/other)   Does your server meet specs for running 3.9.1?  Apache/Nginx?  MySQL/MariaDB (and versions), php version?

While Moodle docs has info like that for each version of Moodle, this blog:

http://www.syndrega.ch/blog/#php-and-dbms-compatibility-of-major-moodle-releases

does a nice job in putting it all on one screen.

Have you Googled that error?  It's a web service error that could have many causes.

And, have you read/followed any docs/tutorials for installing Moodle?   If so where (url please).

'SoS', Ken