Good Day Everyone,
We have been customizing and rebuilding a custom version of the moodle mobile app. We have changed everything from icon, color scheme, urlscheme, app name, and the site url to use our hosted lms. We were able to submit our app for beta testing using testflight. But when we submitted another version of the app to go public, our request was rejected and ultimately, they terminated our developer account. They did not give us any specific reason on why it happened. They only gave us this message below:
We have completed our investigation and have determined that your Apple Developer Program membership, or another membership associated with your developer account, has been used for dishonest or fraudulent activity. This is prohibited by Section 3.2(f) of the Apple Developer Program License Agreement:
"You will not, directly or indirectly, commit any act intended to interfere with the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, or the Program."
We have found a pattern of manipulative or misleading behavior that has led to the termination of your Apple Developer Program membership. These behaviors can include, but are not limited to, inaccurate metadata describing your app or service, misleading app content, engaging in inauthentic ratings and reviews manipulation, providing misleading customer support responses, providing misleading responses in Resolution Center, engaging in misleading purchasing or bait and switch schemes, or other dishonest or fraudulent activity within or outside of the app.
Has anyone here experienced this? We certainly did not engage in any fraudulent activity within or outside the app. Any insight on why it happened?
Appreciate your help. Thanks.