Non-editing teachers are not getting notified of assignment submissions

Non-editing teachers are not getting notified of assignment submissions

by J C -
Number of replies: 2

Hello,

I am an administrator on my company's MoodleCloud site and we are running this version: Moodle 3.8.2 (Build: 20200309).

Some of our non-editing teachers are not receiving notifications when a student submits an assignment.

Am I correct in thinking that it is just the setting below (on the assignment itself) that needs to be set to yes? Non-editing teachers can grade submissions so I assume that they fall into the "graders" group.


I would appreciate any help with this issue!

Average of ratings: -
In reply to J C

Re: Non-editing teachers are not getting notified of assignment submissions

by Helen Foster -
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Hello,

If some of your non--editing teachers are receiving notifications, and some aren't, then it may be because the latter have turned off assignment notifications in their notification preferences (via the User menu > Preferences).

In reply to Helen Foster

Re: Non-editing teachers are not getting notified of assignment submissions

by J C -

Thanks for your reply, Helen! I have double-checked and all the non-editing teachers have "On" for their email preferences. 

We had an issue in early May in which the non-editing teachers weren't receiving forum notifications and I think it may have had to do with a Moodle upgrade that was interfering with the notifications. Eventually, it started working. I wonder if it's the same problem this time around.

A few people have had that issue according to this post: https://moodle.org/mod/forum/discuss.php?d=405159.