Our Moodle LMS supports SEB and BEK so I created .seb configuration file and I save it. Then I copied BEK to the field in the Moodle exam quiz.
Then I tried the configuration, directly from the config tool, by running "Apply and start SEB". I was able to see the quiz but I got the message "You must use an approved version of safe exam browser to attempt this quiz". I checked exam key value both in the config file and in the moodle quiz settings and there are the same. So I tried running SEB with my config file (I only have one config file) but I got the same message.
We are using Moodle version 3.8 and I am using WIndows OS.
Please advice, what am I doing wrong?