Hello again Jon,
I was able to solve the user menu issue by adding some custom css
code within the Moodle admin area. Thankfully found where someone had posted sample code for this previously.
Spent hours trying to figure out where the code for the user menu is located (moodle 3.8/fordson theme) and eventually gave up. Tried using browser tools and could make the changes to the code but couldn't find the exact file path. Is there a trick to this?
On a steep learning curve but determined to figure this out.