using moodle 3.6.9 on rhel 7.7 64-bit enterprise; php 7.2.8 and MySQL 5.7
Saw something strange as we use database enrolment and now I see some users are enrolled as database and manual for that same user! See attached photo.. it shows 2 "active" icons for that user. mouse over them and I get database enrolment and the other manual enrolment.
What we use to do is to database enrol these users and then reclassify them as "manual" enrolment so instructors can remove or unenrol them manually as they choose to. Worked great for years.
I was told that some instructors may have manually enrolled them first before our database enrolment process (built in moodle cron function) and thus, there are 2 enrolment types.
Is this true and how can we correct the ones using database enrolment and change it to manual enrolment for that course without affecting their enrolment in their course (s)?