Good morning,

I have (maybe?) a bit of a complex situation. My course completion certificates have a condition where the final exam must be taken (and passed) in order for the course completion certificate link to show up. I had them incorrectly configured (didn't click the 'eye' icon next to the condition), so the certificates were showing up before users took the exam. I fixed this. Now, if I create a new user, log into any course, the course completion certificate is not visible (great!). HOWEVER:

For existing users (meaning, not newly created users), the course completion certificate link is still showing up even if they have not taken an exam. Any ideas on why this happens and how I can fix it? Thanks,
Megan Alfaro