I'm facing a problem where some recordings are not displayed on Moodle.
We are using scalelite balancer as we have BBB multiple servers and I verified that the recording exists on the BBB server and scalelite server
I can view the recording directly from the BBB server using the URL
I tried republishing and rebuilding the recording from BBB server hoping it will show up on moodle , but it didn't.
Any help would be appreciated.