When a student clicks on the similarity, he is getting the error: "Your session has expired. You are not able to view this paper. M20: 27". As an administrator, I am able to open the submission. When I logged in as that student, I am not able to open. I tried to find a solution but could not find one.
I found one URL, but the error code here is different.
My error code M20: 27.
Please find the screenshot below
Can anyone please tell me what the above Turnitin error code means?
Turnitin plugin version: 3.1+
Thanks in Advance