Error 500 after plugin installation attempt

Error 500 after plugin installation attempt

by Paola Costa -
Number of replies: 5

Good day,

I tried installing a plugin (Upload Notification - https://moodle.org/plugins/local_uploadnotification) but right before completing the installation I received the "Error 500, the site is currently unable to handle this request."

I used the online version of Moodle, so I don't have physical access to the server. I can't even log in as admin, nor can guests.

Using Chrome's history, I initially managed to enter the plugins managemen page, I found the Upload Notfication plugin and I tried to remove it, but with the same error (the site is currently unable to handle this request.). After that, I couldn't acces any of the website pages.

What do you suggest?

It's a pretty urgent case.

Thank you.

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In reply to Paola Costa

Re: Error 500 after plugin installation attempt

by Visvanath Ratnaweera -
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Generally, you can move the plug-in directory away and Moodle recovers. No guarentee though!
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In reply to Visvanath Ratnaweera

Ri: Re: Error 500 after plugin installation attempt

by Paola Costa -
Thanks, but how can I do it? I don't have access to the server files, since I'm using Moodle Cloud.
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In reply to Paola Costa

Re: Ri: Re: Error 500 after plugin installation attempt

by Visvanath Ratnaweera -
Picture of Particularly helpful Moodlers Picture of Translators
In Moodle Cloud you can't install other plug-ins than what is provided.

In any case, the moderator might want to move this the Moodle Cloud forum.
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In reply to Visvanath Ratnaweera

Ri: Re: Ri: Re: Error 500 after plugin installation attempt

by Paola Costa -
I found and installed the plugin from Moodle's website, so I think that's a provided one.
I'm fine with moving this on another section, thank you.
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