I have created and installed a functional certificate. It works exactly as designed except for the Student, Guest or Authenticated User roles. For those roles, the option to print the certificate doesn't show up. It works fine for all the "higher" roles.
Clearly this is an authentication issue but I can't see where this is happening. I have not restricted access anywhere on the plugin.
The only thing that seems odd to me is that when I look at "locally assigned roles" I see that zero people are assigned as students:
When I click on Students, I see that all my students are in the student role for the plugin and I cannot add any more.
I have a sense that this is total user error but I can't figure it out. Any and all help is appreciated.
I am using V3.7.1 of the Plugin inside of Moodle 3.8. I will install V3.8 of the plugin soon.