We have a Moodle cloud site and the subscription is coming up for renewal in a few weeks.
Most/all our users currently access the content offline through the Moodle app.
We're in the process of determining whether Moodle Cloud is the right place for the site for the next year, or if we need to move it elsewhere (depending on a number of factors).
Due to red tape, it could happen that a final decision is not made by the time the subscription comes up from renewal.
How will users accessing content offline through the app be affected? Will they still have access until they go online again, or will their access stop the same day subscription is suspended (if it isn't paid).
Having all the facts will help prioritise decision making.