I use moodle 3.8 installed by a developper that i recreuited
on my hosting site profile infomation, il mentionned: 3GB SSD VPS (OpenVZ), Ubuntu 16.04 x86_64 ... without any other information
Haven't you considered keeping the developer on a pay by demand basis? Then he would have looked in to your current performance problem (and he knows the internals).
yes, i have always a contact with the developper so its him who is chargin for updates and others stuff
yesterday, lqhosting send me a message that they will stop theire services so i must to migrate to another hosting provider
in your opinion, what is the most convenient hosting option for moodle platform (in terme of performance et reliability): VPS hosting / dedicated server (A2 hosting) or cloud hosting (cloudways / digitalocean.com) ?
can you tell me sir what is your hosting provider ?
Did you look in the recent discussions? Or sent a search querry https://moodle.org/mod/forum/search.php?id=5&forumid=94&subject=hosting+provider for example?
Yours is not the only one to go down. All these hosts sent the same letter as they deadpooled. At least 20 more providers went the same way.
Great way to make money. Sell "too good to be true" hosting packages paid a year or more in advance, and close up shop when the bills come in. Mr Ponzi has many imitators. I got fooled a year or two back.
You need a solid provider and my choice now is Digital Ocean. I had some recent downtime but the basic droplet suits me. it is command line only and the help desk will only be concerned with what they have provided - a barebones server. The price for a root access server is about the same as shared hosting but you will have to put in a little more effort. They do have good tutorials and community support though. If you have a developer - or are willing to learn - it could be suitable for you.
Even with a solid provider, a script sends my database and course backups to Dropbox every night. I hope you had good backups
Please, please tell me you didn't buy their $3.95 a month plan?
Stick with Ubuntu. The moodle documentation on Centos seems to be out of date compared to Ubuntu.
Looks like you are up and running with reasonable performance. Congratulations!
Can i ask how many students you expect to be logged in at one time?
And don't forget those offsite backups.....
I have no students subscribed yet ... but within a year I expect to have about 200-400 students logged in at on time (that does not mean concurrent user).
for offsite backups, should i purchase their daily backup plan or dot it manually ?
and if i purchase the daily backup plan, is it possible de download backups regurarly offsite ?