I need help with a new moodle installation. Moodle version is 3.6. The IP address for moodle is http://ip-address-of-server/moodle and a URL has been created for the site http://webaddress.com. I edited moodle config file to show the newly created URL but when i open the URL on my web browser i get the message: You do not have permission to view this resource.
I contacted our ICT unit who handles the DNS record and was told that the URL points to the IP address http://ip-address-of-server without "/moodle".
Can anyone please suggest how to resolve this?