Feedback causes timeout when submitted. Moodle 3.7.1

Feedback causes timeout when submitted. Moodle 3.7.1

by Dave Emsley -
Number of replies: 3

Hi All,

very curious issue - when Feedback is submitted it takes ages to do anything then an error message comes up with a 504 Gateway Time-out. 

The feedback does get submitted correctly .

Anyone any idea why this might be occuring?


Best Regards

Dave

Average of ratings: -
In reply to Dave Emsley

Re: Feedback causes timeout when submitted. Moodle 3.7.1

by Andreas Grabs -
Picture of Core developers Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers Picture of Translators
Hi Dave,

have you taken a look at the web server logs?
Do you use any kind of dependent questions?

Andreas
Average of ratings: Useful (1)
In reply to Andreas Grabs

Re: Feedback causes timeout when submitted. Moodle 3.7.1

by Dave Emsley -
Hi Andreas,
No dependent questions. Unfortunately I have no access to server logs.


Dave
In reply to Dave Emsley

Re: Feedback causes timeout when submitted. Moodle 3.7.1

by Andreas Grabs -
Picture of Core developers Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers Picture of Translators
Hi Dave,

without further information it is difficult to find out what is going on traurig.
Does the error occur only with a few or with all of your feedbacks?

Andreas