Hello everyone. I am using profile field based cohort membership plugin, to enroll users into courses. All the users are uploaded via csv with their respective cohort names.
I found that for some user enrollment, has both Suspended and Active as the status. Also, under participants tab, I could see that some users are still enrolled into old cohort groups even though they are not in that cohort anymore.
Also it seems to be those users are enrolled manually even though they are not. All the group members are added by Cohort sync only. Also, I checked the list of cohort members under Profile field based cohort membership, and confirmed that the students is no longer in their old cohort.
If they are not in their old cohort, they should be unenrolled automatically from their old cohort groups as well, correct?
I tried running the scheduled task (Update cohorts from custom user profile fields) and purged caches. Still no changes.
Can anyone please suggest me some solution?
What might be the reason for causing this issue?
Please find the below screenshots
Moodle version 3.4.2+
Thanks in advance.