Installing and upgrading help

Hi all

I have the same problems I've spent few hours tying to get those errors out but with no luck, I even uninstalled/reinstalled MySQL and php followed all instructions on fixing SQL code-page problem bur the script to fis will not run due to infamous Options variable error from setupdll.php so even though MySQQL is set up for right code page restored data is not and provided means to correct it not working, for the slash arguments it is similar story seems that the documentation is working that well for that either.      and still unable to complete installation.

I some how got 3.0.9 to upgrade to 3.3.9 despite the warnings, now stranded to go to latest since in the download it seems that the plugin WEBSERVICE_REST is missing.

Is there a way to get the WEBSERVICE_REST plugin and add through cli, since I'm in quite in an jam here since I updated php to 7.3.11 an the 3.3.9 version does not run on php 7.3 is there an different version that can be complete with all needed plugins?

This is getting awfully embarrasing.

Regards Stefan

Should help those hosted on 1&1 ... they thank you!

Now I have a question or two ... clarification ...

You installed a 3.5.6 from 1&1's app installer.  Did you run the environment check after it was up and running?

Manual upgrade of the app installed Moodle failed because of DB version.   Was that all???? DB character set/collations/engine?

You've made reference to "...check all the hidden folders..."  need be present in old code as well as in the manually acquired 3.7 code.

Mind sharing what those hidden files/folders were?

Reason I ask ... in a locally extracted .tgz file of code ... there don't appear to be any 'hidden' folders .... just files:

.eslintignore
.eslintrc
.gitattributes
.jshintrc
.shifter.json
.stylelintignore
.stylelintrc
.travis.yml

Were those above what you were referring?

'SoS', Ken

Hi folks,

Having battled with 1&1 Ionos with this issue since first installing Moodle in March I thought I'd quickly share the solution!

As Mikel says, you need php.ini (and set_path_info.php) in *every* folder, but there's an easy way to do this (which is easy to update as well). After many hours on the phone, a helpful tech support agent (finally!) sent this over to me:

- - - - - - - - - - - - -

1. Create a php.ini file (if you don't have one already)

2. Paste this code inside your php.ini and save your changes
auto_prepend_file = set_path_info.php

3. Create a set_path_info.php file

4. Paste the code inside set_path_info.php and save the changes
<?php
if (getenv('ORIG_PATH_INFO')) {
    putenv("PATH_INFO=".getenv('ORIG_PATH_INFO'));
}
if ($_SERVER['ORIG_PATH_INFO']) {
    $_SERVER['PATH_INFO'] = $_SERVER['ORIG_PATH_INFO'];
}
if ($_ENV['ORIG_PATH_INFO']) {
    $_ENV['PATH_INFO'] = $_ENV['ORIG_PATH_INFO'];
}
?>

5. Create a symbolic link (symlink) of your "php.ini" & "set_path_info.php" in every subdirectory, using SSH terminal, starting in the root of your Moodle installation:
find -type d -exec ln -s $PWD/php.ini {}/php.ini \;
find -type d -exec ln -s $PWD/set_path_info.php {}/set_path_info.php \;

- - - - - - - - - - - - - - - -

The 'symbolic links' make it appear to the server that php.ini and set_path_info.php from the root of your Moodle installation are in *every* subdirectory.

'slasharguments' issue solved! Thank goodness!

There's another issue to watch out for on a 1&1 Ionos shared server (this broke my Moodle installation last week!) - there is a file quota limit AND a disk space quota limit, despite the contract being for 'unlimited' space. My default disk quota was set to 50GB, which they increased to 75GB when this issue arose. They cannot increase the file quota, sadly.

Where this gets tricky is in running backups: What I recommend is limiting the number of Moodle installs to keep well within the file quota, then if you need to back up the Moodle directory, just zip/pack it to a .zip file.

I hope this is useful to someone and can help them avoid the HOURS that I spent on the phone to tech support explaining the same problem over and over again!

All the best,

Patrick